Pay and Collect at Biltema

You are now able to search for products from home, add them to your shopping list, pay, and then collect your order within 48 hours after you recieve a message that your products are ready. Our staff will prepare the products in your order, which will be waiting for you to be picked up from our Pay and Collect Service counter. 

Start your project today, the process is simple!

How does Pay and Collect work?

Start by choosing the store you want to shop via in the menu at the top of the website. You place your order by adding your products to your shopping list and then click on the blue Pay & Collect-button in your shopping list.

After that, you specify who will pick up the products you want to purchase and how Biltema will notify you when the products are ready to be picked up. Here you also find a list of the products you have chosen and how much you will pay.

In the next step, you will see a summary of the information you have provided and the products you have selected. Now the order is ready to be paid. The payment is handled in partnership with Qliro and can be made by card or invoice

Save time by purchasing your items online.

Now you also have the opportunity to have your products delivered directly to your car via our new service Pay & Collect Drive In. Read more about how this service works via the link below.

How does Pay & Collect Drive In work >>

What are the benefits to you?

  • Buy directly from home, whenever you like, from
  • Save time for your project – the product will be ready to be picked up in your local store.
  • Everything will be ready to pick up at the store’s Pay and Collect counter.
  • And of course - the service is completely free of charge!

Terms and condotions - Pay and Collect

For the sake of clarity regarding what applies during the Pay and Collect process, Biltema has formulated general terms and conditions for various scenarios. The terms and conditions apply between you, the consumer, and Biltema Norge AS when you purchase products online at and collect them at the selected Biltema store. 

Read more about Biltema’s general terms and conditions for Click & Collect below.

General Click & Collect terms and conditions.

Wondering about something?

If you have any questions about the Pay and Collect process, please do not hesitate to contact us. Our knowledgeable Customer Service staff are ready to assist you via email: or phone +47 22 22 20 22 (weekdays 08.00-20.00 CET and Saturdays 09.00-18.00 CET).

Welcome to Pay and Collect!